# INDROBEAMS CRM
> Unified Multi-Tenant SaaS CRM, Automated Invoicing, Omnichannel Contact Center, and Grounded AI Copilot Platform by FunnelFox Digital.

## Overview
INDROBEAMS (developed and operated by FunnelFox Digital Technologies) is a high-performance, multi-tenant enterprise CRM and commercial business operations platform. It combines customer relationship management, sales pipeline tracking, omnichannel support inbox, automated GST-compliant invoicing, subscription billing via Razorpay, and enterprise-grade multi-tenant data isolation enforced by PostgreSQL Row Level Security (RLS).

## Core Capabilities
- [Enterprise CRM](https://www.indrobeams.in/features): Comprehensive 360-degree customer records, leads, contacts, accounts, deals, quotes, orders, invoices, and visual Kanban sales pipelines.
- [Omnichannel Contact Center](https://www.indrobeams.in/product): Unified omnichannel inbox supporting live website chat, WhatsApp Business API, email ticket management, and SLA-driven agent assignment.
- [Commercial Billing Engine](https://www.indrobeams.in/pricing): Native Razorpay payment gateway integration, automated invoice generation, GST tax calculation, payment verification, and multi-currency support (INR/USD).
- [Multi-Tenant Security Architecture](https://www.indrobeams.in/security): Hardware-enforced PostgreSQL Row Level Security (RLS), Argon2id password hashing, WebAuthn FIDO2 biometric authentication, and strict tenant isolation.
- [Grounded AI Copilot & Digital Twin](https://www.indrobeams.in/solutions): AI copilot for lead scoring, ticket summarization, predictive sales velocity, dual-control safety gates, and digital twin business simulation.
- [Developer Extensibility](https://www.indrobeams.in/developers): REST API, outbound webhooks, custom objects, custom fields, and an enterprise app marketplace.

## Documentation & Key Resources
- [Product Platform & Capabilities](https://www.indrobeams.in/product): Detailed platform architecture and overview.
- [Solutions by Industry & Business Size](https://www.indrobeams.in/solutions): Tailored workflows for SMEs, fast-growing B2B tech, and educational institutions.
- [Features & Governance Matrix](https://www.indrobeams.in/features): Full breakdown of CRM features and enterprise governance.
- [Transparent Pricing & Plans](https://www.indrobeams.in/pricing): Starter (₹999/mo), Growth (₹2,999/mo), and Enterprise (₹7,999/mo) plans.
- [Trust & Security Vault](https://www.indrobeams.in/security): PostgreSQL RLS architecture, encryption standards, and compliance certifications.
- [Enterprise CRM Comparison Matrix](https://www.indrobeams.in/compare): Feature-by-feature comparison with Zoho CRM, Salesforce, HubSpot, and LeadSquared.
- [Sales Pipeline ROI Calculator](https://www.indrobeams.in/tools/roi-calculator): Free interactive financial calculator for sales velocity and rep productivity.
- [Engineering Blog & Insights](https://www.indrobeams.in/blog): Technical articles on B2B SaaS architecture, multi-tenancy, and digital marketing funnels.
- [Developer Portal & API Docs](https://www.indrobeams.in/developers): REST endpoints, webhook event schema, and SDK references.
- [Full LLM Technical Reference](https://www.indrobeams.in/llms-full.txt): Complete unabridged system prompt and factual grounding file.

## Legal & Statutory Compliance
- [Privacy Policy](https://www.indrobeams.in/privacy): Fully compliant with India Digital Personal Data Protection Act (DPDP Act 2023), GDPR, and CCPA.
- [Terms of Service](https://www.indrobeams.in/terms): Commercial SLA, licensing terms, and IP ownership protections.
- [Data Processing Addendum (DPA)](https://www.indrobeams.in/dpa): Contractual data protection agreement for enterprise tenants.
- [Grievance Redressal Officer](https://www.indrobeams.in/grievance): Statutory grievance redressal mechanism under Information Technology Rules 2021.
- [Vulnerability Disclosure Protocol](https://www.indrobeams.in/security/disclosure): Coordinated vulnerability reporting in accordance with CERT-In guidelines.
- [Refund Policy](https://www.indrobeams.in/refund): 10-day pilot guarantee and refund terms.

## Company Details
- **Company**: FunnelFox Digital Technologies
- **Product**: INDROBEAMS CRM
- **Founder & CEO**: Krishna Singh
- **Official Website**: https://www.indrobeams.in
- **Customer Support**: support@indrobeams.in
- **Sales Hotline**: +91-73075-32357
- **Primary Hosting / Region**: Mumbai (ap-south-1), India